If you have not received anything after 4 weeks of shipping, you must notify us in writing.

We ship all our packages with PostNL.

We have made the following agreements for the delivery:

1 Signature for receipt

2 Delivery at home address only

3 Increased liability

A package is presented once at the recipient.

If the package has not been delivered, it will be taken to a PostNL location where it can be picked up within 2 weeks. The recipient will be notified about this.

After 2 weeks, the package will be returned to the return address on the label.

If a package is not delivered according to the above conditions 1, 2 and 3, we request that you notify us by email, stating the invoice number. Click HERE